Reference

Privacy Policy for Your Account Data

Baccarat, Mega Wheel, Aviator and Football Betting create account events, and this Privacy Policy explains how we collect, protect and use that data at granat 88.

DANA record careOVO wallet checksGoPay data matchingQRIS receipt reviewCookie control
granat 88 Privacy Policy for Your Account Data
CONTACT ROUTES

3 Ways to Reach Privacy Support

Privacy requests move faster when you use the same account details you used at login. Live chat is staffed from 10:00 to 02:00 WIB, while WhatsApp and the in-account form can queue your request outside those hours. We may ask for your username, registered phone number, recent DANA, OVO, GoPay or QRIS rail, and device type so we can locate the right record without exposing data in the chat window.

Team online

Live chat privacy queue

Use live chat from the lobby footer between 10:00 and 02:00 WIB. Tell us you need a privacy check, then confirm your username and the last payment rail you used.

WhatsApp support check

Message our WhatsApp support queue for correction requests, cookie questions or access concerns. We will ask for account identifiers first, then move sensitive document exchange to a safer account channel.

In-account privacy form

Open Account > Help > Privacy Request after signing in. Choose data copy, correction or deletion, add the payment rail involved, and we will confirm the request in your account inbox.

HANDLING RULES

6 Privacy Controls We Use

Your controls sit inside the account flow, not on a separate page you have to hunt for.

Account data kept narrow

We keep the fields needed to run login, payments, identity checks and support: username, phone number, hashed password, device data…

Payment record matching

For DANA, OVO, GoPay and QRIS, we match transaction IDs, wallet names and timestamps against your account.

Cookie choices

Cookies remember language, session state and basic lobby preferences.

Active session checks

Account > Security > Active Sessions lists recent device access.

Retention windows

Payment and account records are held for operational checks, dispute handling and audit needs.

Change request path

Use Profile > Privacy Request to ask for correction, data copy or account data deletion.

Privacy Questions We Hear Often

These answers focus on your rights under this Privacy Policy and the account data we handle every day. If your question involves payments, game history or device access, include that context in your request. A DANA receipt, QRIS timestamp or recent Aviator session time can help us locate the right record without asking for extra screenshots.

We collect your username, phone number, password in protected form, login device data and payment rail details. If identity checks are needed, we collect only the documents required for account verification.

Yes. Wallet names, transaction IDs, timestamps and receipt status are handled under this policy. We use them to match deposits, answer disputes and confirm withdrawal checks linked to your account.

Cookies keep your session active, remember language settings and help us detect unusual access. Clearing cookies may sign you out, and we may ask for another login check before showing wallet details.

Yes. Go to Profile > Privacy Request and choose correction. We will verify ownership through your current login, registered phone number or recent DANA, OVO, GoPay or QRIS record.

Open Account > Help > Privacy Request and select data copy. We confirm the request through your account inbox, then prepare available account, payment and login records tied to your profile.

We share limited details only when needed to run payments, protect account access, support game sessions such as Baccarat or Aviator, or answer a dispute. Access to account tools depends on local law.

We keep records while they are needed for account operation, payment checks, dispute handling and audit requirements. After that, we remove, anonymise or restrict access where our systems allow it.